The people who think the Drakaverse is worse than 1984, are making the mistake of imposing their feelings and emotions on the Servus.
But Servus are different. They are not like you. They are fundamentally different. They like being serfs. It's as natural to them to be serfs, as breathing is for you.
The reason, I think that they are making this mistake is because Servus looks like you, and is your genetic descendant.
Look nobody says "The ghouloons have a tough time in the Drakaverse". Quite the opposite. Even in this short thread, they've been described as monsters.
Yet the Ghouloons situation is the same, if not worse, than Servus - intelligent sentient beings who are born to be serfs, but who don't mind being serfs (ghouloons are worse off than servus, because they are likely to die in battle rather than of old age).
Why does nobody have empathy for ghouloons?
I think it's because they don't look like us - therefore there's much less tendency to think that they are like us.