Rather than blaming "True" democracy, the blame should fall on the multiple political parties claiming themselves as representing the public and fighting among themselves and their real loyalties lie on each of their own party.
A 100% recipe for disaster as in OTL.
"Democracy" is the result of a good government, not some governments claiming their governmental system as being "democratic", having a knee-jerk reaction to other form of governments, denouncing them as "undemocratic" and they themselves 'magically' become democratic. It also doesn't stay like that forever and the governments must keep reforming themselves.
Non-partisan democracy is a myth, it is utterly impossible to have a democratic system where fundamental disagreements on what's right emerges. In that sense the emperor is right, but at the same time I have to say that he's missing the forest for the trees. This crisis can squarely be blamed on the Popular party, it was their manipulation over and over again which saw a situation that could have been a peaceful transfer of power turn into a rabid witch hunt or riots in the streets.
Also for such a huge nation the assembly was ridiculously tiny, thirty people representing a nation of hundreds of millions. I'd have thought they'd eventually shift to one a province.